- A mediator shall mediate only when s/he has the necessary knowledge, skills, and abilities to satisfy the reasonable expectations of the participants.
- The mediator shall exercise his/her judgment and discretion as to whether s/he is competent to mediate a particular dispute. When the mediator believes that s/he lacks the knowledge, skills and ability to mediate a particular dispute, s/he shall request appropriate assistance, withdraw or decline to serve.
- In order to satisfy the reasonable expectations of the participants, the mediator must accurately represent his/her knowledge, skills, and ability to mediate a particular dispute.
- The mediator should consider factors such as the style of mediation, the subject matter of the dispute, and the specific issues and participants involved when exercising his/her judgment about mediating a particular dispute.
- A mediator should obtain necessary skills and substantive training, appropriate to his/her area of practice, and should upgrade those skills and training on an on-going basis.
- A mediator should disclose to the participants the limits of his/her skills or substantive expertise wherever this may be relevant to their mediation.
